Report a Product Complaint

Prix Pharmaceutica (Pvt) Ltd. takes product quality seriously. Please use this form to report any concern about product quality, labelling, packaging or compliance. All complaints are investigated and handled confidentially.

What constitutes a product complaint: Concerns about product quality, unexpected appearance, suspected contamination, seal or packaging damage, labelling errors or suspected counterfeit product. For suspected adverse reactions, use the Pharmacovigilance form.

Reporter details

Full Name *

Company / Farm

Phone *

Email *

Product details

Product Name *

Batch number *

Expiry date

Purchase location

Complaint type *

Date complaint identified

Storage conditions

Description of complaint *

I consent to Prix Pharmaceutica (Pvt) Ltd. processing this complaint report for quality investigation purposes. I understand Prix Pharmaceutica (Pvt) Ltd. may contact me for further information during the investigation. *

If you have an urgent safety concern, contact us directly on +92 42 35975322. For adverse events, use the Pharmacovigilance form.